FAQs

Yes, we take all breeds.

Yes, we groom cats, but only mild-tempered cats, and only on Wednesdays.

We price our services by the hour, and difficulty.

All services include a bath and conditioner system specific for each coat type and skin need, full coat blowout, nail trim and filing, paw pad shave, sanitary shave, ear hair plucked and ears cleaned, tooth brushing and breath freshener, and spritz of doggie-safe perfume or cologne . If your baby needs a haircut the service includes everything above, plus the haircut. If your baby has long fur, but isn’t getting a body haircut the service includes everything above plus a face and feet trim.

Yes, we do flea treatments. We can also administer flea drops at an additional cost of $20

Yes, we are open every other Saturday to accommodate those who work weekdays.

Yes, you can. But be aware that we more than likely won’t be able to start on them until the time of their appointment.

We have a system we use to save the baby’s coat without having to shave it, but will only use that system as long as it is NOT causing the baby any pain or discomfort. If the baby can not tolerate it, then ethically we have to shave it.

Yes, we express anal glands UPON REQUEST ONLY, and is included in our bath service which comes with all services preformed here.

No, for safety reasons we refer all aggressive animals to be sedated and groomed at a veterinarian’s office.

Yes, we take elderly animals. If the elderly animal requires a haircut we try to get as much done without stressing the baby out. If a full service isn’t possible we will do a “comfort groom” which consists of only the essentials like bath, nail trim, and face trim if required.

No, we do not because we are never fully aware of how a treat will mess with a baby’s tummy, and we don’t know if the baby has any type of food allergy.

Our bath servies take anywhere from 1- ½ hours. Our haircuts on small fogs take about two hours. Haircuts on large dogs or doodles take around 3 hours

No, we do not stress out any of the babies for the sake of a groom.

No, the price will stay the same. We charge by the hour, not by the service.

No, the price will stay the same. We charge by the hour, not by the services preformed.

No, all haircuts that require any length being taken off the body start at a set price.

If your pet is injured while in our care we will personally bring the baby to the Spurlock Veterinary Clinic in Nederland, and if any treatment is necessary the salon will pay for the bill as long as the injury was our fault.

We only take walk-ins if we have the availability, which isn’t often.

Yes, you can bring your baby in for just a nail trim. It usually only takes about 10 minutes.

No, we do not charge cancellation fees for last minute cancellations, or canceled appointments in general.

Yes, we can bathe your pet in their prescribed medicated shampoo, and will be sure to return it to you at the time of pickup.

No, we prefer to work on the babies unmedicated so we can monitor their stress more efficiently. Sedation makes it very difficult to properly assess the level of stress a pet us under, and often mask important stress signals the babies give us that tell us we need to stop.

Yes if possible we can get most mats out. However it's roughly 40 an hour. Sometimes they need to come back in a few days in a row.

Absolutely not! Shaving down pets takes away their protection. It can also reduce their ability to control their internal temperature.

Actually a bath is very important for all animals and should be given every 3 weeks. Haircuts are more cosmetic and is more preference then mandatory if maintenance is done at home.

Yes we do! They are by appointment only. It's 10 mins with a pet you bring and we walk you through the best techniques so you can do it at home!